<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'>All,<o:p></o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'>As part of our ongoing effort to improve the service of the WePay system for our participants and users, an upgrade to the WePay system will be implemented tonight which will improve the process for payment reversals. The WePay system will not be available tonight from 8:30 PM until 11:30 PM while this upgrade is implemented. The first change to note is that payment reversals can be made in any amount up to the available balance on the card. Previously, payment reversal amounts had to be at least $10.00. Also, the current card value will be displayed for your reference in the “Enter Payment Amounts” screen panel.<o:p></o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'>The second major change is that payment reversals can now be performed on subject cards all the way until the date of expiration (the last day of the month embossed on the card.) The 180-day expiration window no longer applies to payment reversal transactions; however, the restriction on loading payments within the 180-day expiration window is still in effect. <o:p></o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'>Finally, the system path for loading and reversing payments has been separated. The main menu for study coordinators and study aides now has two distinctly different choices of “Make a Payment” and “Reverse a Payment”. The process will be much clearer now as each screen panel under Make a Payment will have the “Make a Payment” label on it, and each screen panel under Reverse a Payment will have the “Reverse a Payment” label on it.<o:p></o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'>Please be sure that you are logged out of WePay no later than 8:30 PM tonight and please do not attempt to log on before 11:30 PM. This is traditionally a period of very low activity, so WePay users are not likely to be affected. We apologize for any inconvenience this brief outage may cause you and your participants.<o:p></o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'>If you have questions about the improvements described above or need support with a WePay issue, please feel free to contact either of us using the information below.<o:p></o:p></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt'><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left style='border-collapse:collapse;margin-left:6.75pt;margin-right:6.75pt;margin-bottom:-.75pt'><tr style='height:91.5pt'><td width=348 valign=top style='width:261.0pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:91.5pt'><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><b><span style='font-size:12.0pt'>For University of Pittsburgh studies contact:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><b><span style='font-size:12.0pt'>George J. Cerminara<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>Project Manager, Finance<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>University of Pittsburgh<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>2409 Cathedral of Learning<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>Pittsburgh, PA 15260<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>Phone: 412-624-6620<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>Fax: 412-624-5670<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'><a href="mailto:gcerminara@cfo.pitt.edu"><span style='color:blue'>gcerminara@cfo.pitt.edu</span></a> <o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><b><span style='font-size:12.0pt'><o:p> </o:p></span></b></p></td><td width=348 valign=top style='width:261.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:91.5pt'><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><b><span style='font-size:12.0pt'>For UPMC or WPIC studies contact:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><b><span style='font-size:12.0pt'>Charlie Metzger<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>Project Manager, UPMC Research Finance<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>Office of Sponsored Programs and Research Support<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>600 Grant Street<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>Pittsburgh, PA 15219<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>Phone (412) 605-0911<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'>Fax (412) 647-6766<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'><a href="mailto:Charles.Metzger@chp.edu"><span style='color:blue'>Charles.Metzger@chp.edu</span></a> <o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt'><o:p> </o:p></span></p></td></tr></table><p class=MsoNormal><o:p> </o:p></p></div></body></html>