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<p class="MsoNormal" style="text-align:justify"><span style="font-family:Roboto"><img width="797" height="147" style="width:8.3055in;height:1.5277in" id="Picture_x0020_1" src="cid:image003.jpg@01D86A9F.910248E0" alt="Graphical user interface, text, application
Description automatically generated"></span><span style="font-family:Roboto"><o:p></o:p></span></p>
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<a name="_Hlk117686934"></a><a name="_Hlk121921909"><span style="mso-bookmark:_Hlk117686934"><span lang="EN" style="font-family:Roboto;color:#333333">The PERIS™ Help Desk function will integrate with Salesforce on Friday, May 19, 2023 to handle questions related
to MyFunding. Continue to contact us at </span></span></a><a href="mailto:peristeam@pitt.edu"><span style="mso-bookmark:_Hlk121921909"><span style="mso-bookmark:_Hlk117686934"><span lang="EN" style="font-family:Roboto">peristeam@pitt.edu</span></span></span><span style="mso-bookmark:_Hlk121921909"><span style="mso-bookmark:_Hlk117686934"></span></span></a><span style="mso-bookmark:_Hlk121921909"><span style="mso-bookmark:_Hlk117686934"><span lang="EN" style="font-family:Roboto;color:#333333">.
Noticeable changes for users will include the following:<o:p></o:p></span></span></span></p>
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<span style="mso-bookmark:_Hlk121921909"><span style="mso-bookmark:_Hlk117686934"><span lang="EN" style="font-family:Roboto;color:#333333">Change No. 1<o:p></o:p></span></span></span></p>
<p class="MsoNormal" style="margin-bottom:7.5pt;text-align:justify;line-height:19.5pt">
<span style="mso-bookmark:_Hlk121921909"><span style="mso-bookmark:_Hlk117686934"><span lang="EN" style="font-family:Roboto;color:#333333">Your email inquiry will be assigned a Pitt case number and our response will now come from ‘PERIS (TM) Help Desk’ (see
Figure 1).<o:p></o:p></span></span></span></p>
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<span style="mso-bookmark:_Hlk121921909"><span style="mso-bookmark:_Hlk117686934"><span lang="EN" style="font-family:Roboto;color:#333333">Figure 1. Salesforce email example</span></span></span><span lang="EN" style="font-family:Roboto;color:#333333"><o:p></o:p></span></p>
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<img border="0" width="577" height="251" style="width:6.0069in;height:2.6111in" id="Picture_x0020_6" src="cid:image004.png@01D988DA.7F12D910"><span lang="EN" style="font-family:Roboto;color:#333333"><o:p></o:p></span></p>
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<span style="font-family:Roboto;color:black">Change No. 2</span><span style="font-family:Roboto;color:#333333"><o:p></o:p></span></p>
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<span lang="EN" style="font-family:Roboto;color:#333333">You will receive an email with an optional survey when the case is closed (see Figures 2 and 3).<o:p></o:p></span></p>
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<span lang="EN" style="font-family:Roboto;color:#333333">Figure 2. Case Closed email example<o:p></o:p></span></p>
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<img border="0" width="577" height="345" style="width:6.0069in;height:3.5902in" id="Picture_x0020_5" src="cid:image005.png@01D988DA.7F12D910"><span lang="EN" style="font-family:Roboto;color:#333333"><o:p></o:p></span></p>
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<span lang="EN" style="font-family:Roboto;color:#333333">Figure 3. Survey</span><span style="font-family:Roboto;color:black"> example<o:p></o:p></span></p>
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<img border="0" width="507" height="383" style="width:5.2777in;height:3.9861in" id="Picture_x0020_4" src="cid:image006.png@01D988DA.7F12D910"><span lang="EN" style="font-family:Roboto;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Roboto"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:Roboto;color:black">For any questions related to the PERIS™ project, using MyFunding, or to arrange training, please email
</span><a href="mailto:peristeam@pitt.edu"><span style="font-family:Roboto;color:blue">peristeam@pitt.edu</span></a><span style="font-family:Roboto;color:black">, or visit the
</span><a href="http://electronicresearch.pitt.edu/"><span style="font-family:Roboto;color:blue">project website</span></a><span style="font-family:Roboto;color:black"> for more information.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Roboto;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://list.pitt.edu/mailman/listinfo/peris-listserv"><span style="font-family:Roboto;color:blue">Sign-up</span></a><span style="font-family:Roboto;color:black"> for or
</span><a href="mailto:peristeam@pitt.edu?subject=Unsubscribe%20from%20PERIS%20Listserv"><span style="font-family:Roboto;color:blue">unsubscribe</span></a><span style="font-family:Roboto;color:black"> from the PERIS ™ Listserv.</span><span style="font-family:Roboto"><o:p></o:p></span></p>
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