[FW] Sorry for the barrage of emails! 🤞 fixed for tomorrow

Moon, Chan Hong moonc at upmc.edu
Tue Jul 29 11:58:21 EDT 2025


Yes it’s good practice!

From: Flywheelgearlist <flywheelgearlist-bounces at list.pitt.edu> on behalf of Foran, Will <foranw at upmc.edu>
Date: Tuesday, July 29, 2025 at 10:50 AM
To: flywheelgearlist at list.pitt.edu <flywheelgearlist at list.pitt.edu>
Subject: [FW] Sorry for the barrage of emails! 🤞 fixed for tomorrow
Sorry. Hopefully tomorrow's alerts will come on time and one at a time.

An error in flywheel [*] meant scans weren't fully pulled into there since saturday! That was fixed (by flywheel's help desk) and the onslaught of emails was everything catching up: Mails for sat, monday, and today for each scanner.



[*] response from helpdesk after they restarted the PACS connector "reapor":
It seems like there was an intermittent network issue, and the connector was not able to recover by itself (usually it does).  I made sure when I logged in to the connector to get the metrics running, so from now on, if something similar would happen, we will be alerted.
This was flywheel helpdesk issue #29743<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fsupport.flywheel.io%2Fhc%2Fen-us%2Frequests%2F29743__%3B!!NHLzug!M6trVktq1fK_yBSfVAgrUX2Ne0TSW4KAmjuqHModvuPzrzfKJKk8F8nQda7_h-6KviX6cdQ5bNoGKQ%24&data=05%7C02%7Cflywheelgearlist%40list.pitt.edu%7C7de5234fa31947ec12fc08ddceb8c0ef%7C9ef9f489e0a04eeb87cc3a526112fd0d%7C1%7C0%7C638894015080402406%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=NZ7kblDi08MIMX2iAUd9n8FbowvGT%2F1j92MwBT7wRBU%3D&reserved=0> (second time connector went down. But, this time it was brought back up minutes after the ticket was created)
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